Privacy Policy
Effective date: July 5, 2026
Glowmaxx (“the app,” “we,” “us”) is built around a simple privacy position: your face is yours. This policy explains what we collect, what we deliberately do not, and the control you keep over all of it.
The headline: your photos never leave your device
The photos you capture for a scan are stored only on your iPhone. They are not uploaded to our servers, not included in backups, not used to train any model, and not shared with anyone. When photos are processed by an AI analysis service, they are transmitted solely to produce your reading and are not retained by us. Deleting the app deletes the photos.
What we collect
- Account information (optional). If you sign in with Apple, Google, or email, we store your email address and an account identifier so your data can follow you across devices. You can use the app without creating an account.
- Your record. Scan readings (scores and findings — not photos), your routine and its completion history, and your conversations with the coach are backed up to our servers so they survive reinstalls. Each record is private to your account and protected by row-level security.
- Purchase state. Subscriptions are processed by Apple. We (via RevenueCat, our subscription processor) receive purchase validation data — never your payment details.
- Diagnostics. Standard, anonymized crash and performance data via Apple’s MetricKit.
What we do not do
- We do not track you across other apps or websites.
- We do not sell or rent your data to anyone.
- We do not show third-party ads.
- We do not use your photos or conversations to train AI models.
- We do not collect your location.
AI processing
Your coach conversations and scan analyses are processed by an AI service provider under contractual terms that prohibit using your data to train their models. Conversations are sent to generate the coach’s replies and are otherwise stored only in your own record.
Data retention and deletion
Your record is kept for as long as your account exists. You can delete everything at any time, in the app: Settings → Delete everything removes all data from your device, and Settings → Account → Delete account permanently erases your account and every associated record from our servers. Deletion is immediate and irreversible. Note that deleting your account does not cancel an active subscription — manage that in your iOS Settings.
Age
Glowmaxx is not intended for anyone under 16, and the App Store listing is age-restricted accordingly.
Service providers
- Apple — payments, sign-in (optional), and app distribution.
- Supabase — authentication and encrypted storage of your record.
- RevenueCat — subscription validation and management.
- Anthropic — AI analysis and coach conversations.
Your rights
Depending on where you live (including under GDPR and similar laws), you may have rights to access, correct, export, or erase your data. The app ships with all of these built in: export your full record as a file from Settings, and delete everything as described above. For anything else, contact us.
Changes
If this policy changes materially, we will update the effective date above and note the change in the app.